TorZon Market FAQ

Creating an account on TorZon Market is straightforward and secure. First, access the platform through one of our verified onion mirrors using the Tor browser. Complete the CAPTCHA verification to confirm you're human, then solve the anti-phishing challenge by filling in the missing characters from the starred URL. Choose a unique username and create a strong password, PIN, and personal phrase. Most importantly, save your mnemonic recovery phrase in a secure location - this is the only way to recover your account if you lose access. After completing registration, you can log in and begin exploring the platform's features.

Your mnemonic phrase is a series of 12-24 randomly generated words that serve as your master recovery key. This phrase is cryptographically generated and provides access to your account even if you forget your password or lose access to your 2FA device. TorZon never stores your mnemonic phrase on our servers - it exists only in your possession, ensuring complete privacy and security. Write down your mnemonic phrase on paper and store it in multiple secure locations. Never share it with anyone or store it digitally, as anyone with access to your mnemonic phrase can recover your account.

Always access TorZon Market through verified onion mirrors using the Tor browser. Never use regular browsers or trust links from search engines, forums, or unverified sources, as these may lead to phishing sites. Verify the authenticity of mirror links through our official channels before accessing. Ensure your Tor browser is up to date and configured with proper security settings. Use a VPN in combination with Tor for additional privacy layers, and always verify the onion URL matches our official mirrors before entering any credentials.

After creating your account, immediately enable two-factor authentication (2FA) for enhanced security. Set up PGP encryption by generating a key pair and uploading your public key to your profile. Familiarize yourself with the platform interface and read our security guidelines thoroughly. Consider upgrading to a Basic-Plus or Premium account to access additional features like extended escrow periods and priority support. Start with small transactions to understand the escrow system and platform mechanics before making larger purchases.

TorZon offers three account tiers: Basic (free), Basic-Plus, and Premium. Basic accounts have full buying functionality with standard features. Basic-Plus accounts include daily raffle tickets, extended escrow periods up to 2x standard duration, priority messaging, and enhanced customer support. Premium accounts offer all Basic-Plus features plus 3x extended escrow periods, priority order processing, exclusive vendor access, and private mirror links after completing five successful orders. Premium accounts also receive additional security features and advanced analytics tools.

Account recovery is only possible using your mnemonic phrase. If you lose access to your account, navigate to the login page and select "Recover Account." Enter your mnemonic phrase exactly as it was provided during registration. The system will verify your phrase and allow you to reset your password and reconfigure 2FA. This process is completely automated and secure - TorZon staff cannot recover accounts without the mnemonic phrase. This design ensures that only you have control over your account access, maintaining the highest levels of privacy and security.

Usernames cannot be changed after account creation to maintain platform integrity and prevent fraud. However, you can update your password, PIN, personal phrase, and PGP keys through your account settings. Profile information such as timezone preferences and notification settings can be modified at any time. If you need to change your username, you would need to create a new account, though this means losing your transaction history and reputation score.

TorZon's reputation system tracks your transaction history, dispute resolution outcomes, and community feedback. Successful transactions increase your reputation score, while disputes or negative feedback may impact it. Higher reputation scores unlock additional platform privileges, including access to exclusive vendors, higher transaction limits, and priority customer support. The system is designed to reward honest, reliable users while identifying potentially problematic accounts. Reputation scores are calculated using advanced algorithms that consider transaction volume, completion rates, and feedback quality.

TorZon Market accepts Bitcoin (BTC) and Monero (XMR) for all transactions. Bitcoin deposits are credited after one network confirmation, typically within 10-60 minutes depending on network congestion. Monero deposits require ten confirmations for maximum privacy and security, usually taking 20-40 minutes. Both cryptocurrencies benefit from our advanced mixing and privacy enhancement protocols. Each deposit generates a unique address to prevent address reuse and enhance transaction privacy. We recommend using Monero for maximum anonymity due to its built-in privacy features.

TorZon's escrow system protects both buyers and vendors by holding funds securely until transaction completion. When you make a purchase, funds are immediately transferred to escrow and held by our secure multi-signature system. The vendor ships your order and provides tracking information. Once you receive and verify your order, you can finalize the transaction, releasing funds to the vendor. If issues arise, you can open a dispute before the auto-finalization deadline. Our trained administrators will review the case and make a fair decision based on evidence provided by both parties.

Finalize Early (FE) allows you to release escrow funds to a vendor before receiving your order. This option is only available with verified vendors who have demonstrated exceptional reliability and customer service. FE should only be used with highly trusted vendors and for smaller amounts until you build a relationship. Never finalize early for new or unverified vendors, large orders, or if a vendor pressures you to do so. FE privileges are earned by vendors through consistent performance and are regularly reviewed by our security team.

Withdrawals can be made from your wallet page by entering the destination address and amount. For security, all withdrawals require 2FA confirmation and may be subject to additional verification for large amounts. Bitcoin withdrawals are processed within 1-6 hours, while Monero withdrawals may take 2-12 hours due to additional privacy processing. Minimum withdrawal amounts apply to cover network fees. Always double-check destination addresses before confirming withdrawals, as cryptocurrency transactions are irreversible.

PGP (Pretty Good Privacy) encryption is mandatory for all sensitive communications on TorZon. First, generate a PGP key pair using software like GPG or Kleopatra. Your key should be at least 2048 bits for RSA or 256 bits for EdDSA. Upload your public key to your TorZon profile and keep your private key secure and never share it. Use PGP to encrypt all messages to vendors and decrypt messages you receive. TorZon provides built-in PGP tools for easy encryption and decryption within the platform interface.

Two-factor authentication (2FA) adds an extra security layer by requiring a time-based code in addition to your password. Download an authenticator app like Google Authenticator, Authy, or Aegis on your mobile device. In your TorZon account settings, scan the QR code with your authenticator app and enter the generated code to complete setup. Save the backup codes provided during setup in a secure location. 2FA is required for all sensitive operations including withdrawals, account changes, and large transactions.

Always verify you're on an authentic TorZon mirror by checking the onion URL against our official list. Look for the TorZon logo, proper SSL certificate indicators, and familiar interface elements. Phishing sites often have subtle differences in URLs, missing security features, or request unusual information. Never enter credentials on sites accessed through search engines or unverified links. If you're unsure about a site's authenticity, contact our support team through verified channels before proceeding.

If you suspect account compromise, immediately change your password and regenerate your 2FA codes. Check your transaction history for unauthorized activity and review your PGP keys for any changes. Contact our security team immediately through encrypted channels with details of the suspected compromise. Enable additional security measures like login notifications and consider temporarily limiting account activity until the issue is resolved. Our security team will investigate and help secure your account while preserving your privacy.

Becoming a TorZon vendor requires a $500 security bond and completion of our vendor verification process. Submit an application including your business plan, product categories, and security protocols. You must demonstrate PGP proficiency, provide authentic product samples, and agree to our vendor terms of service. The verification process includes background checks and security assessments. Once approved, you can create listings, manage orders, and build your reputation. Vendor privileges can be revoked for policy violations or poor performance.

TorZon charges a competitive commission structure based on vendor tier and sales volume. Standard vendors pay a 5% commission on completed sales, while verified vendors with high ratings may qualify for reduced rates down to 3%. The initial $500 vendor bond is held as security and can be forfeited for serious policy violations. Additional fees may apply for premium listing features, promotional placements, and advanced analytics tools. High-volume vendors can negotiate custom commission rates based on their sales performance and platform contribution.

TorZon strictly prohibits weapons, fentanyl and fentanyl analogs, hitman services, child exploitation material, human trafficking, and any form of prostitution or escort services. We also ban stolen data, counterfeit currency, fake identification documents, and malware. Vendors found selling prohibited items face immediate account termination, bond forfeiture, and potential legal action. Our automated systems and human moderators continuously monitor listings for prohibited content. Report any suspicious or prohibited listings to our security team immediately.

Vendor ratings are calculated based on customer feedback, transaction completion rates, dispute resolution outcomes, and response times. Customers rate vendors on product quality, shipping speed, communication, and overall experience. High-rated vendors receive benefits including FE privileges, reduced commission rates, and premium listing placement. Ratings are weighted by transaction value and customer reputation to prevent manipulation. Vendors can respond to feedback and work with customers to resolve issues that might impact their ratings.

TorZon provides 24/7 customer support through our encrypted messaging system. Access support through your account dashboard and create a ticket describing your issue in detail. Include relevant transaction IDs, screenshots, and any error messages. Our support team responds within 2-24 hours depending on issue complexity and your account tier. Premium account holders receive priority support with faster response times. For security issues or account compromises, use our emergency contact methods for immediate assistance.

If you have issues with an order, first try to resolve them directly with the vendor through encrypted messages. If resolution isn't possible, open a dispute before the auto-finalization deadline. Provide detailed information about the issue, including photos, tracking information, and communication logs. Our trained administrators review all evidence and make impartial decisions based on platform policies. The dispute process typically takes 3-7 days. Both parties can appeal decisions if new evidence becomes available.

TorZon's raffle system offers users the chance to win cryptocurrency prizes through our transparent, provably fair system. Raffle tickets cost $1.50 each, with draws held weekly. Basic-Plus and Premium account holders receive one free ticket daily. Prize pools are funded by ticket sales and platform contributions, with typical prizes ranging from $500 to $5,000. Winners are selected using cryptographically secure random number generation, and all draws are publicly verifiable. Check the raffle page for current prize amounts and draw schedules.

Report suspicious activity through our secure reporting system accessible from your account dashboard. Include detailed information about the incident, relevant usernames, transaction IDs, and any supporting evidence. For immediate security threats, use our emergency contact methods. Our security team investigates all reports promptly and takes appropriate action to protect the platform and its users. Reporters of valid security issues may be eligible for rewards through our bug bounty program.